Rajah Lehal

Software Development/Master Services Agreements Part I: Determining the Scope of Work in an MSA

June 06, 2016

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As any business, if you do not have the skills necessary to create software that your company needs, you can look towards independent contractors. When entering into a software development agreement and creating the Master Services Agreement (MSA), it is necessary to define the scope of the work that you want performed. Clear expectations between both the client and the developer will prevent conflict in the future.


As an overview, a scope work will often include clauses about the following items:

• A list of key personnel and assigned persons • Training to customer personnel that will be included as part of the project • Physical deliverables such as: media, equipment, reports, documentation, user guides, etc. • Warranty period • Software hosting • Support and maintenance

To read more on this topic, check out this blog ! To continue reading additional articles within this series, click here.

Commercial Activities
Master Services Agreement
Software Development

Written by Rajah. Rajah Lehal is Founder and CEO of Clausehound.com. Rajah is a legal technologist and technology lawyer who is, together with the Clausehound team, capturing and sharing lawyer expertise, building deal negotiation libraries, teaching negotiation in classrooms, and automating negotiation with software.